Third party Quality Control Services

With nearly two decades experience in Quality Control and Quality Assurance Services, ET2C provides the on the ground presence to validate your suppliers and oversee the production of your goods. Using a rigorous methodology, our inspectors are able to quickly identify areas of concern or product quality problems and report these back in a timely manner. Identifying potential quality issues upstream, on site, means that corrective actions plans can be quickly implemented significantly reducing the cost implications.

Trust our Team of Experts

Our inspectors are highly trained and specialized so that our clients can leverage their product expertise. Based on the audit requirements, we will suggest an audit plan based on a risk assessment and agree a way forward our client. This includes different Acceptable Quality Levels (AQL) in line with statistical sampling methodology through to different timing of audit.

ET2C suite of solutions

Factory Evaluation
Success in manufacturing starts with the supplier selection process. There are a range of factory audits that we can undertake to give our clients the transparency they need to identify the right partners, including manufacturing audits, ethical audits (SMETA, BSCI), technical audits, and also, where appropriate the client’s own audit process can be followed should there be any specific aspects that need to also be addressed.
Sample Development Consulting
After any development, our quality team can check your samples against the product specification and compile a technical inspection report for the client. This is particularly useful if the sample is large and reduces the need to ship/courier the sample to the client.
Product Standard Consulting
We provide advisory services to our clients on the relevant mandatory and recommended product standards relevant to your market. The importer of record is responsible for all regulatory quality requirements and we can help advise on what tests need to be undertaken in this regard.
During Production Inspection (DUPRO)
Where specific manufacturing risk has been identified, we conduct inspections during the production to isolate any issues earlier on in the manufacturing process so that they can be addressed and resolved. It can also be used to ensure that the production is on time where there is a particularly short lead time. This may be a new product design, a new factory or where there have been production issues previously.
Pre-shipment Inspection (AQL test) (PSI)
This is the last inspection before the goods are released and is commonly conducted against AQL (Accepted Quality Level) statistical samples in line with the client’s requirements. If any production run should fail the reject pre-determined reject rates, then having briefed our client, we implement an agreed corrective action plan (CAP), which can be a wider statistical sample being checked, products being remade or they are accepted. The key is having the upstream visibility to make decisions prior to the goods being shipped.
Pre-shipment Inspection (piece by piece checking)
Where specific risks have been identified with an inspection due to past productions or there is a clear need to check 100% of the production, then we can implement a piece by piece inspection. Typically, this may include checking the products in-line as well because this may likewise eliminate quality defects during the manufacturing process.
Loading Inspection (LI)
We provide this service to check the quality of the container and to be sure that the goods are correctly loaded in full. In particular, where a container is not full, care needs to be taken to ensure that the cartons are loaded in a manner that reduces the risk of damage during transit. Our report will show records of the container being sealed and the seal number to ensure that there is no tampering of the container until you receive it.
Product Checking List Development
Based on our product expertise, we devise and develop comprehensive product checking lists that are aligned to our client’s quality requirements.

In-House Quality Assurance & Quality Control Services

Where clients are using our sourcing services, our quality team are already involved is part of our solution. Whether we are working with Indian, Vietnamese or Chinese manufacturers, we ensure that we understand the supplier we are partnering with and quality forms an integral part of this.

We work with our clients to set up risk driven quality programs that provide the reassurance and transparency on the supplier and any production. We are focused on continuous improvement and working with our suppliers to implement and enhance their own quality systems helps to reduce problems arising. We have also developed our own Code of Conduct from a corporate social responsibility (‘CSR’) perspective that we are actively engaging with across our supplier base.