Industrial Components Manufacturer Supply Risk Identification
An industrial components manufacturer with multiple tier-1 and tier-2 suppliers across Asia faced escalating risks from quality failures, missed delivery deadlines, and a lack of end-to-end visibility.
Challenge
The client had limited forward-looking insight into supplier health, which led to surprise quality rejection rates and shipment delays affecting downstream assembly and client commitments.
ET2C Solution
ET2C conducted a comprehensive risk audit across the supply base, developing risk heat maps and establishing key supplier KPIs tied to quality, delivery, and communication metrics. Monthly performance reports and escalation protocols were introduced. Building supplier relationships with on the ground teams connecting suppliers and manufacturer.
Outcomes Delivered
- Identified at-risk suppliers contributing to >10% quality failure rates, triggering supplier development and replacement efforts.
- Improved upstream communication reducing delivery delays by 25%.
- Enabled more stable production planning, reducing buffer inventory costs and supporting margin uplift.
- Built a collaborative risk governance framework boosting supplier responsiveness and continuous improvement.
