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“Brexit means Brexit”?

Brexit and the EU

 

Ever since the United Kingdom’s 2016 vote to leave the European Union, Brexit has had the world on the edge of its seat as the country attempts to negotiate its removal from the EU. The roller coaster was set to end on March 29th. However, the EU has had to agree to grant a short extension that provides additional time (12 April or 22nd May deadlines) depending on the type of Brexit.

If you feel confused or concerned, you are not alone. The two and a half years of negotiations have caused citizens and businesses alike to question the certainty of the UK’s future and how it will impact them. With uncertainty on the rise and a volatile Sterling, how is Brexit affecting the supply chain? Single Market or Customs Union? May’s Deal, No-Deal, Norway plus plus, Backstop or more negotiations? British politics has never been caught in such paralysis and the haze of uncertainty continues to cloud the way forward.

A Leap into the Unknown

This has not helped general market confidence. The prolonged negotiations have adversely impacted companies operating in the UK as well as the appetite for any foreign investment. The Bank of England has suggested that Brexit is costing the UK economy $1Billion a week as market sentiment and consumer confidence drops. According to the BBC’s poll of 2,500 firms, the “persistent lack of political clarity” is highlighted as one of the leading economic costs of Brexit. Many national and multinational companies are beginning to prepare for the worst outcome as they are unsure of the UK’s future. Businesses are expecting to see lower sales in the long term, which is having a significant impact on sourcing, investment, employment, and overall productivity.

Foreign entities concerned with political uncertainty are questioning whether or not to maintain or continue investing in the UK. Companies, such as Nissan and Honda have announced they would be lowering their production in the UK. Nissan specifically noted they are looking to focus on sales in North America and China while moving production of their Infinity Q30 and QX30 to Japan where the model is selling better. Other companies are also beginning to create “avoidance” plans to limit the effects of the Brexit “drama.” Businesses are becoming leaner and more aware and concerned about decision making.

 

Brexit from EU
Banksy’s artwork in Dover: a workman chipping away at one of the 12 stars on the flag of the European Union – Photo credits: Dunk

A Volatile Pound

The British pound (GBP) hit a 31-year low dropping over 15% against the United States dollar (USD) immediately after the June 2016 Brexit vote and remained weak for the remainder of the year. Volatility and weakness were themes throughout most of 2017 and 2018 as the Politicians worked through the implications of what Brexit meant, and without much success. The GBP volatility is expected to remain high, at least for the near term, due to the possibility of a no deal Brexit on April 12.

As currency hedges expired, the weak Pound had an immediate impact on the cost of importing products from Asia, where USD is the currency of choice. On a relative basis, this had the effect of adding up to 20% to the cost of goods where there were no natural USD hedges available.

This at a time when the UK retail sector is already in a state of disruption and the ‘High Street’ is in decline. There has been a reluctance to therefore pass these price increases directly to the consumer, or at least be the first mover among the competition in order to retain as many customers as possible.

Inevitably, this has forced British businesses to adopt leaner inventory management (smaller and more frequent orders) if they were not already whilst also pushing back to the suppliers to identify additional cost reductions. Whether a product can be re-engineered or the supplier can absorb some of the cost, British companies buying from Asia have found themselves not only up the Creek but having their paddle taken by the self-interest of British Politicians.

The UK without the Customs Union.

One of the big talking points of the negotiations focuses on whether the UK should remain part of the Customs Union. As a member of the EU, the UK currently participates in around 40 free trade agreements with over 70 countries. Should there be a complete break, the UK’s status at the WTO would change and EU trade agreements would cease to apply to the UK once it officially leaves. Without the customs union, the UK will have to negotiate their own bilateral trade agreements. The UK has already signed eight transitional trade agreements and three mutual recognitions, one of which is with the United States. These agreements are considered in effect when the EU agreements no longer apply to the UK, either at the end of the implementation period or on April 12 if the UK leaves without a deal.

Trade Agreements

Where trade agreements are not in force, trade will likely take place on World Trade Organization (WTO) terms using a new applied UK ‘most-favored-nation’ (MFN) tariff schedule. From a pure importing perspective, this may reduce some anti-dumping tariffs imposed by the EU on certain products and may create a potential upside.

Trade agreements aside, there are practical implications that companies are trying to also grapple with and plan for; the actual movement of goods into UK ports, or how to clear customs into the EU, or what additional documentation needs to be prepared etc. The level of uncertainty has resulted in companies having to invest time and resource into a smoregus board of eventualities.

Ultimately, it is not clear whether being outside of the Customs Union will allow the UK to negotiate better trade agreements with the likes of China, India and Vietnam. Counter arguments on this point have been a feature of the past 1,000 days and although the UK will no doubt have less bargaining power (compared with the EU bloc), it may be possible to negotiate deals more directly relevant to the UK economy.

 

Brexit between EU and UK
Brexit shambles ever onward destination unknown

What Happens Now?

 

Soft Brexit

A soft exit is preferred by most to prevent economic shock to the UK’s economy and would see more positive effects.

  • GBP likely to rebound and stabilize.
  • A decrease in uncertainty leading to more confidence.
  • Retained access to Single Market and Customs Union.

Hard Brexit (no-deal)

While no one wants Brexit to end with a no-deal, it is still a possibility as it is the default if an agreement cannot be reached by April 12. A no deal would cause immediate short-term effects.

  • Trade will then take place on WTO terms using a new applied UK MFN tariff schedule.
  • British importers and exporters are likely to experience more red tape and increased prices.
  • Importing or exporting through the UK to the EU will become increasingly difficult.
  • Continued downward pressure on the GBP.
  • Loss of Customs Union and Single Market.
  • Opportunity for the UK to negotiate new trade deals and FTAs.

Summary

It is impossible to predict the outcome of Brexit. After 1008 days since the Brexit vote, not even the Politicians are any clearer than the morning of the ‘leave’ vote. At the time of writing, the British PM is offering to fall on her own sword as a last-ditch attempt to push through her ‘deal’ at the third time of asking. Uncertainty is never a good specter to have lingering in the background for business and being as well prepared as possible is the only option available. It is just a shame that being prepared was something that British Politicians took all too lightly as they invoked Article 50.

At ET2C, we seek to understand our client’s needs and understand how these impact their individual supply chains. We are continually staying up to date with the latest Brexit developments to help our clients maneuver the ever-changing Brexit landscape.

“Brexit means Brexit”? Read More »

The Middle Path: How India is Capturing the Eyes of the World

india is capturing

 

Eyes are glued to TVs and news outlets everywhere. One of the biggest fights of all time is befalling and everyone has a stake in it. Yet, this isn’t a match hosted by the UFC. This is a fight between two of the greatest economies of all time. One can imagine an announcer calling out to the audience as an irate Uncle Sam battles an angry panda, just as so many political cartoons have depicted. However, no gloves with the words “tariffs” or “duties” are being used here. Instead, these two giants are making waves throughout the Global economy with decisions that will impact the livelihoods of billions of people. However, there is one country that both of these super powers are turning to pull them up from the damage of the trade war: India.

 

An Economy that Can Compete

India’s economy has been quietly chugging along while the two superpowers compete. As this is being written, India currently has the World’s fastest growing economy for large nations with a GDP growth of 7.3% that is expected to rise within the next two years, as stated by the World Bank’s official site. As China’s middle class grows and tariffs increase, many business people see India as a ripe place for business. India’s response? Bring it on.
India has already been seen making hefty investments in up-and-coming industries like AI, automation, and robotics. A CNN report focusing in on the development of robotics and AI in India displayed autonomous vehicles in labs and parking lots, complete with ambitious young entrepreneurs enthusiastically declaring their faith in their products’ success as the Indian economy continues to grow.

As India’s economy grows, so have the number of high-tech industrial plants and ports.

It’s not just the investors that are optimistic, however. A Financial Times interview with Anand Mahindra, one of Fortune Magazine’s Top 5 most powerful business people, exhibited the businessman’s enthusiasm for the growing economy and his expectations for India’s future. Mahindra expressed that the “nature of manufacturing has changed… lots more embedded IT tech.” More information technology being produced in India could mean that supply chains within the country will flow more smoothly as this technology finds more uses within the market.

 

The Great Migration of Business

Furthermore, many companies have already started moving to India, adding a feeling of urgency to start investing in the rapidly rising economy. An article in the financial times describes the Chinese Smart TV business, Xiaomi, as one of the companies who have embraced the bourgeoning Indian economy. The company quickly set up a state-of-the art facility in Turapati, which now employs over 850 people and can produce over 100,000 LED TVs a month. The company has also noted their keenness regarding the huge potential buyer population and the rising levels of incomes within India.

india
India finds itself in the perfect position between the two superpowers, China and the US, to become the new international hub of commerce.

The shift to India has so many factors playing into it, but much of it revolves around the country’s open economic environment, which starkly contrasts against the dangers the trade war poses to companies who currently operate in both the US and China. One of the factors motivating the migration of businesses is that it is mostly risk-free. In other words, moving trade from China to India does not mean that connections with China will be lost. An article from the Eurasia Review spoke on how “Chinese President Xi Jinping and Indian Prime Minister Narendra Modi agreed… to explore bilateral and multilateral cooperation in a mutual spirit of candour and cordiality.” Moreover, sources from the Financial Times inform us that the “QingDao declaration” has seen China and India cast away anti-trade policies like protectionism in favor of free trade and cooperation. As relations warm between China and India, more businesses are seeing India as a prospective home for international commerce.

 

Make in India

India has also promoted domestic and international trade with Modi’s “Make in India” campaign. While the movement sets inspiring wide-ranging objectives, some of the smaller policies of the movement set extremely promising and ambitious goals. For an example, the Draft Electronics policy will see India invest to double its cell phone production by 2025. The country already annually produces 500 million cell phones, so an additional 500 million will create a huge demand for factory employees, supply chains, and knowledgeable management. India is moving to make the country an “import-free nation” as well, according to ZeeBusiness, creating a one-stop shop for “facilitation of investments/ businesses, coordination with the state governments, establishment of joint ventures, obtaining speedy approvals and hand-holding companies till the manufacturing unit becomes functional.” India’s open-arms approach to trade, combined with the right government policies, could make India the next international hub for trade.

India’s policy sets out to meet the opportunities provided by the current political-economic situation by setting ambitious goals for international trade.

Final Thoughts

To conclude, there is still much uncertainty with the eventual outcome of this Trade War. The gloves are off and neither side have so far blinked. Some commentators are suggesting that American populism and nationalism continues to be on the rise. Time Magazine’s article “How Trumpism Will Outlast Trump,” speaks on how Trump’s rhetoric has given birth to a new wave of nationalistic intellectuals, who have been working their way into many high-ranking government roles.

Others are pointing to mere politicking around the mid-terms and a helpful bounce in the polls for the Trump administration. The same opinions are pointing to the fact that if tariffs are beyond medium term, then they will only serve to hurt Trump’s electoral base; those that shop at the likes of Walmart and other low cost retailers.

Whoever history sides with, there is every reason for US companies, if they have not already, to be looking at alternative export manufacturing jurisdictions and India displays promise as it proves itself as the center of a new era of international trade. For more information on India, please contact us at india@et2c.com .

The Middle Path: How India is Capturing the Eyes of the World Read More »

What is USMCA and how are Chinese goods directly related?

USMCA

 

Following up on the trade talks between USA, Canada and Mexico to renegotiate what was NAFTA, President Donald Trump recently reported that Canada will be joining the renewed agreement previously reached with Mexico (now called USMCA). This was completed after several trade talks and rounds of negotiation in regards to key chapters of the so-called deal about main issues such as intellectual property, digital commerce, agriculture, and automobiles, among other topics.

 

Tensions begin to calm.. with a deal

Before this, there was some tension and discussion towards what could happen with Canada if they could not meet American demands or fairly negotiate auto-tariffs in particular according to the New York Times. Although the Canadian nation did not refuse to continue bargaining, Prime Minister Justin Trudeau managed to firmly state they could not guarantee they have ceded to all US requests.

Now, according to Morning Star the new deal will mainly impact the automobiles industry. “A new rule stipulates that at least 40-45% of a car must be made by workers earning at least $16 an hour. That’s more than five times the amount Mexican auto sector workers currently earn.” Also, the United States will have access to the Canadian dairy market, which they have struggled for many years.

NAFTA to USMCA
The shift from NAFTA to USMCA will affect significantly the Auto Industry. Now is the time for auto manufacturers and auto part makers to strategize how their organisations can optimise their position within a newly framed North American auto industry.

In addition, all parties involved will have to sign the agreement before the year ends and have expressed they feel comfortable and benefited, especially the US as “both Canada and Mexico are its largest single country export markets”, as stated by Edward Park, investment director at Brooks Macdonald.

 

China’s influence

But where do Chinese goods stand in all of this? As the known commercial war between USA and China around the tariffs that Trump has placed over Chinese merchandise has certainly cause some uncertainty as they are both the most powerful countries in the world, some specialists and economists have pointed we will be able to see further moves until President Xi Jinping visits Trump in upcoming weeks. Others do mention as well that if the American President “gains traction in signing US friendly trade deals it is likely to solidify the harder line that the administration is adopting with China.”

President Trump and Chinese President Xi Jinping are looking more likely to meet late next month at the Group of 20 summit in Buenos Aires to discuss their escalating trade dispute.

Moreover now that Mexican President Peña Nieto is finishing his term and AMLO’s new administration is about to take over the Mexican nation, it is crucial that all advances over the past months finalize for the Americans. Some experts also have mentioned this new government figure of what AMLO represents and is looking for China to increase business and have more influence over Latin America. This is because AMLO’s interests and policies could be alike to some of China’s and may put at risk Trump’s plans.

What is USMCA and how are Chinese goods directly related? Read More »

Vietnam: New Sourcing Frontier

By: Mark Bradley, General Manager, ET2C Vietnam

 

MadeinVietnam2

 

 

                        In the minds of many Vietnam is a country known for the unfortunate war fought in 1960s and 1970s, and not much else. However, this notion has been changing in recent years. The country’s recent accelerated development and strong economic growth that reached 6.1 percent in 2016 has caught the attention of international investors and businesses looking for sourcing opportunities.

                        According to the Asian Development Bank (ADB), Vietnam’s public and private sector infrastructure investment averaged 5.7 percent of gross domestic product (GDP) in recent years, the highest in Southeast Asia. The Philippines and Indonesia spend less than 3 percent in average, while Malaysia and Thailand spend even less at under 2 percent. Coupled with a relatively low labour cost, the result of this effort was $15.8 billion in foreign direct investment (FDI) in 2016. The World Bank expects the trend to continue and with the expected average economic growth of 6 percent until 2019, Vietnam will be among the top global performers this decade.

                        Vietnam has been attracting investments in labour intensive products like garments and footwear for more than a decade. However, it is not stopping there: data shows that Vietnam is also increasing its production for global technology companies. Export of electronic products in the first quarter of 2017 saw a surge of 48% comparing to the same period in 2016.

                       With all the remarkable success the country has achieved recently, it cannot be said that foreign businesses do not face challenges. Cultural differences, language barrier and the complex national legislation can easily eat up the forecasted profits and even cause great losses. Competition today is tougher than ever and companies are competing not only against their local peers, but also against global ones. In that aspect, sourcing in countries like Vietnam can significantly increase profit margins and improve efficiencies, but only if it is managed adequately and the risk is reduced to minimum. In order to accomplish this goal, a business needs to either have a buying office employing local staff with adequate experience in sourcing, quality control and partner network or ensure that a reliable and trustworthy partner with an on-ground presence serves as a one point entry for all sourcing and other related needs, such as quality control and logistics management.

                       To inexperienced buyers most sourcing partners in Vietnam look the same and their offering seems strikingly similar. However, experienced sourcing professionals understand that one has to conduct adequate due diligence to ensure that the company’s needs are being taken care of to provide the best value. In addition to profit margin increase and efficiency improvement, this also includes seamless end-to-end sourcing process and brand protection. Without due diligence in finding a reputable sourcing partner, a company can easily end up with profit losses and brand damage, which would require significant investments just to bring the business back to the pre-crisis level. Vietnam is offering important sourcing opportunities, but they cannot be maximized without knowledge of the local market, national legislation and production challenges one needs to overcome to ensure a seamless sourcing process.

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Populism and Politics

In the last few years, the world has been gripped by populist anti-establishment movements demanding change, conservatism and isolation. The extent to which these elections and referendums have played out over social media has not been seen before. Trump’s indelible tweets at 4:00am in the morning and Zuckerberg’s commitment to creating an algorithm to identify fake news being promulgated unfettered on Facebook (e.g. the Pope supports Donald Trump) are evidence of this.

As the dust settles in the United Kingdom and the United States, it is imperative that we take stock and look through the populist rhetoric and unrealistic claims to try and understand how the trading environment will play out based upon objective truths. This is not an easy exercise given the many uncertainties but a useful one nonetheless.

The Art of the Deal

On Tuesday November 8th 2016, the United States elected Donald Trump to become the 45th President. Although the result was a surprise to the majority (Clinton still won the popular vote), in hindsight, it’s more surprising that no one saw the result coming despite the polls pointing to a win for the Clinton machine. The truth is that the world is not as secure or optimistic as it has been in the past. Since the Great Recession, we have seen an increasing frustration at the political establishment fueled by flames of austerity, stagnant growth and terrorism (which in turn has soured the populist perspective on immigration). As a result, nations are withdrawing to the confines of their national borders and away from globalization in return for security and protectionism.

Hardly a promising start to a Presidency for those with vested interests in global trade and, in particular, Asia. Although this article discusses the increased protectionism with relation to Trump, there is a reassuring sense of déjà vu; we referenced the same subject matter when Obama was elected back in 2010 and the fears of protectionism back then in our Newsletter, “The Politics of the Yuan”.

Trump himself recognized in an interview on “60 Minutes” that one has to say certain things to motivate people to vote. That might explain a lot of the political rhetoric on both sides gearing up to the election because not much of the statements were founded in the truth. However, in relation to trade, there are a number of fundamental truths that cannot be ignored:

  • Free Trade is “good” for the US economy. It is basic macroeconomics (e.g. Ricardo’s Theory of Trade) that imposing import tariffs to protect domestic production has a negative impact upon GDP and the country as a whole. Although scholars now believe that Smoot and Hawley’s import tariffs of June 1930, “added poison to the emptying well of global trade,” rather than being the sole cause, the Act certainly did not help America’s clumsy spiral into the Great Depression. Just as a business, which is not competitive in manufacturing a specific product, should not make the product, the same is true of countries. Where the USA is not competitive, the country should not be trying to compete and, instead, should specialize in other categories in which they are competitive and more innovative. If one can purchase goods elsewhere for less, then everyone benefits from it. Trade is a positive-sum game and not a zero-sum game as is sometimes touted.

 

  • Free Trade results in higher standard of living. As an extension to the above, free trade enables consumers to benefit from higher quality product at less expensive prices. If a broad range of import tariffs are imposed, those that are likely to be most affected are the working class due to, amongst other things, the Walmart effect (see The Politics of the Yuan).
  • Globalised Manufacturing is interrelated. Any increase on Import Tariffs would actually reduce the competitiveness of manufacturers that import components as part of a product and, therefore, potentially reduce the number of jobs.
  •   The United States is the 2nd Largest Exporter in the World. Although this subject garners minimal coverage during a political election, the USA does export a significant amount of product and services. Given Trump’s insistence on tearing up NAFTA and TPP (which I believe China would thank him for because it also encourages more competition within Asia), it might come as a surprise that America’s top Import Partners in 2015 were by dollar value: 
    • Canada: US$280 billion (18.6% of total American exports);
    • Mexico: $236.4 billion (15.7%);
    • China: $116.2 billion (7.7%); and
    • Japan: $62.5 billion (4.2%).

     

    In fact, “the world’s second-largest exporter, the United States shipped US$1.505 trillion worth of products around the globe in 2015. That figure represents roughly 8.1% of overall global exports estimated at $18.686 trillion based on 2014 statistics.”[2] The reason that this is significant (and we are not saying that there is no merit to renegotiating trade deals) is because it reinforces the argument that starting a trade war by tearing up existing trade agreements with the members of NAFTA or TPP would not be in the best interests of the United States.

    Although no one (maybe not even Trump himself) knows what the next administration’s trade policies are going to look like, Trump’s cabinet picks might suggest that he is going to take a hardline stance. But, as the Economist argues (“Donald Trumps Trade Bluster” – 10th December 2016), the reality is that it would not be easy to introduce import tariffs across the board without harming exports of American products dramatically. The Economist asks whether the rhetoric and the cabinet picks and the alarmist rhetoric are more reflective of Trump’s self-proclaimed negotiating styles, “I aim very high, and then I just keep pushing and pushing and pushing to get what I’m after.” The world will be eagerly watching Trumps actions to try and anticipate how his trade policies will take effect and whether there is any substance to his threats.

    For example, Trump recently intervened in Carrier’s decision to move a small percentage of their production to Mexico in order to save 800 jobs in return for tax incentives. The media has naturally tried to understand the drivers behind his decision. At the very least, his intervention not only sets a dangerous precedent of picking winners and losers rather than setting a commercial and impartial framework in which all companies compete; but one might also infer that the President-Elect is indeed more interested in how he is perceived by his supporters rather than the outcome of longer term policies.

  • Immigration is not necessarily bad. The formula for the total output of an economy is a function of three core elements: (i) Capital Stock; (ii) Population; and (iii) Productivity. The third limb, Productivity, supports the need for the United States to become more productive through the use of innovative technologies rather than protect industries in which the United States cannot compete. Population is also key and with a population growth rate of 0.72% (2013), the United States needs all the help it can get. A strong argument can be made for a vibrant and cosmopolitan economy with legal immigration an important component of that.

 

Brexit

A lot of people (including the enigmatic Nigel Farage) pointed to Brexit as an indicator that Trump would be elected and with the United Kingdom still suffering from a post-referendum procrastination, it’s interesting to look at the United Kingdom’s position relative to that of the United States. There are some similarities underlying the vote to leave the European Union but the overwhelming position on trade is dramatically different.

Immigration is a common theme behind the votes in both countries. A large proportion of the United Kingdom believe that immigration (and the lack of control over immigration) was resulting in jobs being taken and security threatened. The United Kingdom’s decision was also driven by a desire to take back sovereignty and control of its own destiny rather than being tied to a European Parliament that has become bloated, inefficient and ineffectual. Although not a direct comparison, one might argue that this is “similar” to the populist movement to take back control of the United States from the “establishment” and to “make America great again.”

However, there is a stark difference when it comes to trade. Whilst constitutional lawyers battle to understand how Article 50 works, in contrast to the populist movement in the United States, there is unanimous agreement about the importance of Free Trade in the United Kingdom. The biggest question is how the country is going to separate itself from the largest economy in the world (the European Union) as well as the biggest exporter and importer and, critically, maintain access to the free market. In 2015, the United Kingdom exported 44% (223.3 billion) and imported 53% (291.1 billion) of its Goods and Services to and from the EU. The debate revolves around the trade-off between the perceived negative association with the free movement of people and the benefit of free trade.

 

The main issue at the moment with regards to the United Kingdom’s decision is the uncertainty of how Brexit will play out and over what time frame. It is no surprise given the conflicting, confusing and maybe even misleading statements of intent from the government before and after the referendum that the Pound has dropped dramatically against the Dollar (to which a lot of the Asian currencies are pegged).

 

    Figure: x-rates.com (10th April – 11th December 2016)

As a short-term shock (17.6% drop from peak of 1.479 on 23rd June to 1.219 on 28th October) for those who have not purchased forwards, imports into the United Kingdom have become expensive and are, therefore putting pressure on margins. The converse is that exports have become less expensive and are likely to boost international sales. However, the latter might be a false dawn. As mentioned above in relation to the United States, an increase in the cost of imported components, might actually result in a compression of margin despite increased foreign sales.

In the longer term, trade agreements with the European Union and other trade partners will be critical to growth of GDP in the United Kingdom. Whether the populist movement is willing to accept it or not, immigration is an important component of a healthy labour market. Ultimately, as a result of the overwhelming requirement to have access to the free market, the United Kingdom will likely have no choice but to follow the Norwegian model and pay for access to the free market with some concessions to immigration. In that sense, as “most other mainland European nations have learned, the hard way, is that splendid isolation is usually an illusion.”

Until the United Kingdom has left European Union (assuming it will), there will be exposure to companies that import components or products from Europe because there is no certainty whether a trade agreement or access to the free market will be achieved. In addition, margins will also be compressed by the weakness of the Pound Sterling against the Dollar, which will, in the short to medium term, impact prices from Asia. That said – Asia still remains the most cost effective place to manufacture product. Companies in the United Kingdom should further engage with their supplier base to understand how to become more streamlined and efficient. There might also be an opportunity to source components or products in Asia that are currently being manufactured in Europe due to the risk of import duties.

Innovation and the Product Life Cycle

The global macro-economic and political landscape is changing, and with that there is a need for more creative solutions to deliver value in a more complex marketplace.  In 2017, ET2C is committed to investing in our clients’ Product Life Cycles and engage with our customers on a number of different levels; beyond simply the sourcing and manufacturing arena.  We recognize that there is still an innovation gap between the Western World and Asia and we are determined to fill this in order to help our clients.  We are currently looking at a number of opportunities and will let you know once we have the initiatives established.  That said, if you have any creative ideas that would help you, please do let us know.

                                                                     

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QUALITY matters more in 2016 than ever before.

 

Consumer demands are more relevant.

 

Consumers know that they have the power to make demands of their favorite brands and products; this power resides in consumers’ ability to take their opinion to the Internet and have it spread like wildfire. The rest of the world will know their love or hate of a product, and we’ve all see the force of a negative review.

 

This has created a faster response rate in companies. In some cases, not complying with the consumers’ demands will result in losing not one, but thousands of customers in a short period of time. Saving money on quality will most likely cost your company more in the long run.

As consumers are shopping more and more online, quality is almost always the most important factor in a product review. Why is this relevant? A recent Nielsen study found that 70 percent of global consumers trust online reviews; this has risen by 15 percent within a four-year period. Industry experts project this trend to further increase in the coming years.

 

 

Five product evolution questions you should constantly be asking your team:

  1. How good is the current quality of my product compared to 5-10 years ago? 
You might have had the coolest, best performing, and innovative product of 2007… But what does that mean today? And more importantly, what will that mean five years from now?

 

  1. Should we be using the same materials? As products evolve, raw materials, new compounds and 3D printing prototypes have become real options to explore.

 

  1. Could we improve product design? If you’ve reached product perfection (we highly doubt it), skip this one.

 

  1. Can my current supplier manage upgrades? Once you’ve made up your mind where you want to take your product, it’s time to check if your current supplier is the right one to execute those changes.

 

    5.Are my products sustainable? As we become more environmentally conscious, this becomes a bigger issue in people’s minds and their purchasing decisions.

 

 

If there are no metrics to measure, there is no way to improve…

When it comes to production, if your company is just scratching the surface of the problem, then the developing product strategy will most likely have a short term range. If you want to implement a more long term strategy, where decisions make an actual impact on your quality, then you HAVE to measure data.

 

Developing, testing, and the goods and the bads…all need to be measured. 
By analyzing past production data, it’s easier for your planning team to predict and forecast future sales with a higher accuracy, thereby obtaining a higher ROI.




 

 

Quality is remembered long after price is forgotten

 

One way of ensuring your quality standards is to always aim for the re-buy. Put yourself in the shoes of the consumer and review your product experience – from the moment they engage with your product to the moment they need to replace it. You will then have a transparent idea of what you need to improve and change. This is a great way to ensure that your products will go beyond your clients’ expectations and come back for more. 


 

“Quality isn’t something that can be argued into an article or promised into it. It must be put there. If it isn’t there, not even the finest sales task will save you.

 

 

Quality Measuring Quality

 

We listened to our clients’ needs and created the ET2C Quality Control APP.
We deliver your reports in real time with photos. Additionally, there’s the digital signature from the supplier and the GPS location of the inspection, all through our APP installed in our inspectors’ tablets.

 

Our QC rate is only $190 USD per man day, send a message to amy.h@et2cint.com and book your inspection right now!

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