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Welcome to the new ET2C.com

ET2C

 

We are delighted to announce our brand new website! Now with an easy-to-use interface, navigating the ET2C website has never been easier.

What’s new

The renovated structure and style will now allow visitors to easily find whatever they are looking for, whether it be sourcing and procurement assistance, buying office information, quality assurance, or comprehensive articles on the state of affairs in the world of sourcing.

ET2C

Why we’re upgrading

With the new additions and redesign, the message of our high-grade services has never been clearer. The new style aims to display what we at ET2C are all about, low-risk and profitable solutions that enhance your supply chain.
The content available on the website has also increased, including supplementary material on each of our services as well as sections describing our history and mission at ET2C, and some of the exciting new projects our team is developing.

Stay updated with our latest news

Moreover, we’ll frequently update the industry insights and company news portions of our website, providing you with the latest news on sourcing and procurement from our knowledgeable experts. You can also check out our latest posts on Facebook, Twitter and LinkedIn for more articles relating to global sourcing, international relations, innovative technologies, logistical developments, and much more. And don’t forget to subscribe to ET2C Newsletter!

Contacting us has never been easier

Finally, we have also updated our contact page to reflect our international presence more accurately. Dedicated pages have been created for the ET2C branches in Vietnam and Mexico, for those who want expert sourcing assistance from these powerhouse economies.

ET2C

Next Steps

The new website plays a critical role in displaying our offerings as we continue to build our company in a way that reflects the skill and reliability of our services. We also understand that in order to be at the forefront of sourcing, we must be able to adapt and respond to the needs of our clients. If you have any suggestions regarding our new website or simply a few questions relating to our services, please feel free to contact us.

Welcome to the new ET2C.com Read More »

Can China Meet Millennial Consumption Demands?

millennial consumption demandMillennial Demands

Millennials. A term which has sent shudders down more than a few backs. They are known for being socially and environmentally conscious which affects what they buy and from whom. However, many companies are quick to brush off Millennials’ consumer habits, as something which will pass, thus putting off change and progression and in doing so only hastening their demise. What these companies have evidently not considered is that Millennials (in America) will soon surpass the previous largest generation becoming the largest sector of the market as a whole. According to the Pew Research Center by the year 2019, Millennials (in the United States) are expected to surpass Baby Boomers and become the largest part of the population in the America.

 

millennial consumption
According to a Viacom study there are 2.5 billion millennials (19-36 yr olds) worldwide.
Photo credits: State Farm

Millennials major concerns are social and environmental justice and price of their goods. In the world today it has become very important for companies to offer products that are customizable, cheap, sustainable, and quick produce. This makes it crucial for companies to adjust and meet the new market demands.

One of the best ways to meet the shifting manufacturing demands is to use a relatively cheap but developed industrial base. A possible solution to this could be an increase in the outsourcing of manufacturing to China. This is beneficial to companies in a number of ways and solves many of the challenges caused by this consumer majority.

 

The Social Cost of Production

First, sourcing from China is an option which will fulfill the Millennial need for conscious consumerism. Millennials desire to buy goods from companies that are sustainable and fair. One of the major social demands that millennial consumers have is that workers are treated fair and paid a livable wage.
In the past decade, Chinese factory workers have experienced increases in their hourly wages. Currently, there are rising wages and improvements to conditions in Chinese factories. For example, according to CNBC, in 2017 Sri Lanka’s average hourly wages were just 50 cents (USD) to China’s $3.60 (USD). To compound this, it also means that China’s hourly wages are more than 5 times that of India, and that its wages are more on par with countries like Portugal and South Africa . Also, some factories have introduced counseling programs and extracurricular activities, both of which will improve the standard of living for their worker.

 

Environmental Concerns

Another area that Millennials place a lot of concern is a companies impact on the environment. Millennials wants businesses to be conscious of their carbon footprint and to work with a certain degree of corporate-social responsibility.

This creates a challenge. Certain companies like Nike, might have pro-environment policies and take efforts to protect the environment, but certain manufacturers that are being sourced might not. In 2011 Greenpeace did an investigation at one of the factories that supplies Nike. What Greenpeace found was that this factory was dumping hormone altering pollutants left over from various manufacturing products into the water. Despite the fact that Nike may not have been using this facet of the company (Nike claims it was not) this displeased Greenpeace and they called for Nike and many other fashion industry leaders to clean up their acts (literally). Due to even the threat of a boycott like in the 90s, Nike fairly quickly proposed a plan to be more environmentally friendly by the year 2020. That perfectly demonstrates the power that consumers now have over companies; and this strong willed attitude concerning ethical and environmental actions of the company is only likely to increase.

More than other generations, Millennials are sensitive to sustainability and want companies to be active in the environment protection

Therefore, it is more important than ever to comply with consumer demands lest one fall victim to the Millennial industry killing machine for a perfectly preventable reason. Not only that, but the government of China itself has been putting restrictions on pollution. According to The Diplomat, in 2017 China penalized over 30,000 companies and more than 5,700 officials, and plans to continue these biennial inspections as part of their dedication to their new stricter laws and regulations concerning the environment and its protection. Chinese President Xi Jinping can be quoted saying, “The damage that humanity does to nature will ultimately harm humanity itself – this is an unavoidable rule”. This really seems to illustrate China’s new dedication to environmental reform, something Millennials are, and will continue to be, pleased with.

 

Cost and Efficiency of Chinese Manufacturing

This leads to the second reason why China can serve as the factory for Millennials, cost and efficiency. Sourcing from China will help the company provide inexpensive goods that they can distribute quickly and efficiently. Speed and accuracy are crucial, as reports have shown that Millennials despise when an order comes late and/or is incorrect with about 40% of them having this issue. According to Supply Chain Dive, they dislike it so strongly that it is likely that they will abandon their shopping cart on a website and go elsewhere. When it comes to speed specifically, 69% of the total population surveyed for one particular study would choose to go elsewhere if their order was late. If one then takes into account that it is more important to Millennials that their order be at their door quickly than previous generations (it was a main concern for this segment of the population when it came to reasons for being displeased by a delivery), then it is assured that this is not something that one can afford to ignore going forward. Therefore, it is extremely important that when procuring and shipping one makes sure it happens as quickly as possible with the accurate products. Based on this it would be prudent to source from China, as products will be inexpensive to import even with the tariffs that have been put in place.

According to Radial’s Consumer Study One-third of millennials frustrated by late deliveries

The challenges to delivering on demands by Millennial consumers is that certain demands are not always compatible with each other. For example, it is challenging for companies to meet strict regulations and also be able to provide the cheapest option for their products. One of the biggest challenges that Millennials and producers have to face is finding the balance between affordability and sustainability.
Millennials are and will continue to be a driving force in the economy for a long time. There is no point in burying one’s head in the sand and ignoring this fact. Therefore, now more than ever before it is imperative that companies listen to what this new generation of consumers wants. They want an ethical company – both environmentally and socially – as well as a company that can sell them an inexpensive product and efficiently get them their order. Finding the balance between these characteristics is centripetal to the future development of businesses and producers.

Can China Meet Millennial Consumption Demands? Read More »

Vietnam: New Sourcing Frontier

By: Mark Bradley, General Manager, ET2C Vietnam

 

MadeinVietnam2

 

 

                        In the minds of many Vietnam is a country known for the unfortunate war fought in 1960s and 1970s, and not much else. However, this notion has been changing in recent years. The country’s recent accelerated development and strong economic growth that reached 6.1 percent in 2016 has caught the attention of international investors and businesses looking for sourcing opportunities.

                        According to the Asian Development Bank (ADB), Vietnam’s public and private sector infrastructure investment averaged 5.7 percent of gross domestic product (GDP) in recent years, the highest in Southeast Asia. The Philippines and Indonesia spend less than 3 percent in average, while Malaysia and Thailand spend even less at under 2 percent. Coupled with a relatively low labour cost, the result of this effort was $15.8 billion in foreign direct investment (FDI) in 2016. The World Bank expects the trend to continue and with the expected average economic growth of 6 percent until 2019, Vietnam will be among the top global performers this decade.

                        Vietnam has been attracting investments in labour intensive products like garments and footwear for more than a decade. However, it is not stopping there: data shows that Vietnam is also increasing its production for global technology companies. Export of electronic products in the first quarter of 2017 saw a surge of 48% comparing to the same period in 2016.

                       With all the remarkable success the country has achieved recently, it cannot be said that foreign businesses do not face challenges. Cultural differences, language barrier and the complex national legislation can easily eat up the forecasted profits and even cause great losses. Competition today is tougher than ever and companies are competing not only against their local peers, but also against global ones. In that aspect, sourcing in countries like Vietnam can significantly increase profit margins and improve efficiencies, but only if it is managed adequately and the risk is reduced to minimum. In order to accomplish this goal, a business needs to either have a buying office employing local staff with adequate experience in sourcing, quality control and partner network or ensure that a reliable and trustworthy partner with an on-ground presence serves as a one point entry for all sourcing and other related needs, such as quality control and logistics management.

                       To inexperienced buyers most sourcing partners in Vietnam look the same and their offering seems strikingly similar. However, experienced sourcing professionals understand that one has to conduct adequate due diligence to ensure that the company’s needs are being taken care of to provide the best value. In addition to profit margin increase and efficiency improvement, this also includes seamless end-to-end sourcing process and brand protection. Without due diligence in finding a reputable sourcing partner, a company can easily end up with profit losses and brand damage, which would require significant investments just to bring the business back to the pre-crisis level. Vietnam is offering important sourcing opportunities, but they cannot be maximized without knowledge of the local market, national legislation and production challenges one needs to overcome to ensure a seamless sourcing process.

Vietnam: New Sourcing Frontier Read More »

Populism and Politics

In the last few years, the world has been gripped by populist anti-establishment movements demanding change, conservatism and isolation. The extent to which these elections and referendums have played out over social media has not been seen before. Trump’s indelible tweets at 4:00am in the morning and Zuckerberg’s commitment to creating an algorithm to identify fake news being promulgated unfettered on Facebook (e.g. the Pope supports Donald Trump) are evidence of this.

As the dust settles in the United Kingdom and the United States, it is imperative that we take stock and look through the populist rhetoric and unrealistic claims to try and understand how the trading environment will play out based upon objective truths. This is not an easy exercise given the many uncertainties but a useful one nonetheless.

The Art of the Deal

On Tuesday November 8th 2016, the United States elected Donald Trump to become the 45th President. Although the result was a surprise to the majority (Clinton still won the popular vote), in hindsight, it’s more surprising that no one saw the result coming despite the polls pointing to a win for the Clinton machine. The truth is that the world is not as secure or optimistic as it has been in the past. Since the Great Recession, we have seen an increasing frustration at the political establishment fueled by flames of austerity, stagnant growth and terrorism (which in turn has soured the populist perspective on immigration). As a result, nations are withdrawing to the confines of their national borders and away from globalization in return for security and protectionism.

Hardly a promising start to a Presidency for those with vested interests in global trade and, in particular, Asia. Although this article discusses the increased protectionism with relation to Trump, there is a reassuring sense of déjà vu; we referenced the same subject matter when Obama was elected back in 2010 and the fears of protectionism back then in our Newsletter, “The Politics of the Yuan”.

Trump himself recognized in an interview on “60 Minutes” that one has to say certain things to motivate people to vote. That might explain a lot of the political rhetoric on both sides gearing up to the election because not much of the statements were founded in the truth. However, in relation to trade, there are a number of fundamental truths that cannot be ignored:

  • Free Trade is “good” for the US economy. It is basic macroeconomics (e.g. Ricardo’s Theory of Trade) that imposing import tariffs to protect domestic production has a negative impact upon GDP and the country as a whole. Although scholars now believe that Smoot and Hawley’s import tariffs of June 1930, “added poison to the emptying well of global trade,” rather than being the sole cause, the Act certainly did not help America’s clumsy spiral into the Great Depression. Just as a business, which is not competitive in manufacturing a specific product, should not make the product, the same is true of countries. Where the USA is not competitive, the country should not be trying to compete and, instead, should specialize in other categories in which they are competitive and more innovative. If one can purchase goods elsewhere for less, then everyone benefits from it. Trade is a positive-sum game and not a zero-sum game as is sometimes touted.

 

  • Free Trade results in higher standard of living. As an extension to the above, free trade enables consumers to benefit from higher quality product at less expensive prices. If a broad range of import tariffs are imposed, those that are likely to be most affected are the working class due to, amongst other things, the Walmart effect (see The Politics of the Yuan).
  • Globalised Manufacturing is interrelated. Any increase on Import Tariffs would actually reduce the competitiveness of manufacturers that import components as part of a product and, therefore, potentially reduce the number of jobs.
  •   The United States is the 2nd Largest Exporter in the World. Although this subject garners minimal coverage during a political election, the USA does export a significant amount of product and services. Given Trump’s insistence on tearing up NAFTA and TPP (which I believe China would thank him for because it also encourages more competition within Asia), it might come as a surprise that America’s top Import Partners in 2015 were by dollar value: 
    • Canada: US$280 billion (18.6% of total American exports);
    • Mexico: $236.4 billion (15.7%);
    • China: $116.2 billion (7.7%); and
    • Japan: $62.5 billion (4.2%).

     

    In fact, “the world’s second-largest exporter, the United States shipped US$1.505 trillion worth of products around the globe in 2015. That figure represents roughly 8.1% of overall global exports estimated at $18.686 trillion based on 2014 statistics.”[2] The reason that this is significant (and we are not saying that there is no merit to renegotiating trade deals) is because it reinforces the argument that starting a trade war by tearing up existing trade agreements with the members of NAFTA or TPP would not be in the best interests of the United States.

    Although no one (maybe not even Trump himself) knows what the next administration’s trade policies are going to look like, Trump’s cabinet picks might suggest that he is going to take a hardline stance. But, as the Economist argues (“Donald Trumps Trade Bluster” – 10th December 2016), the reality is that it would not be easy to introduce import tariffs across the board without harming exports of American products dramatically. The Economist asks whether the rhetoric and the cabinet picks and the alarmist rhetoric are more reflective of Trump’s self-proclaimed negotiating styles, “I aim very high, and then I just keep pushing and pushing and pushing to get what I’m after.” The world will be eagerly watching Trumps actions to try and anticipate how his trade policies will take effect and whether there is any substance to his threats.

    For example, Trump recently intervened in Carrier’s decision to move a small percentage of their production to Mexico in order to save 800 jobs in return for tax incentives. The media has naturally tried to understand the drivers behind his decision. At the very least, his intervention not only sets a dangerous precedent of picking winners and losers rather than setting a commercial and impartial framework in which all companies compete; but one might also infer that the President-Elect is indeed more interested in how he is perceived by his supporters rather than the outcome of longer term policies.

  • Immigration is not necessarily bad. The formula for the total output of an economy is a function of three core elements: (i) Capital Stock; (ii) Population; and (iii) Productivity. The third limb, Productivity, supports the need for the United States to become more productive through the use of innovative technologies rather than protect industries in which the United States cannot compete. Population is also key and with a population growth rate of 0.72% (2013), the United States needs all the help it can get. A strong argument can be made for a vibrant and cosmopolitan economy with legal immigration an important component of that.

 

Brexit

A lot of people (including the enigmatic Nigel Farage) pointed to Brexit as an indicator that Trump would be elected and with the United Kingdom still suffering from a post-referendum procrastination, it’s interesting to look at the United Kingdom’s position relative to that of the United States. There are some similarities underlying the vote to leave the European Union but the overwhelming position on trade is dramatically different.

Immigration is a common theme behind the votes in both countries. A large proportion of the United Kingdom believe that immigration (and the lack of control over immigration) was resulting in jobs being taken and security threatened. The United Kingdom’s decision was also driven by a desire to take back sovereignty and control of its own destiny rather than being tied to a European Parliament that has become bloated, inefficient and ineffectual. Although not a direct comparison, one might argue that this is “similar” to the populist movement to take back control of the United States from the “establishment” and to “make America great again.”

However, there is a stark difference when it comes to trade. Whilst constitutional lawyers battle to understand how Article 50 works, in contrast to the populist movement in the United States, there is unanimous agreement about the importance of Free Trade in the United Kingdom. The biggest question is how the country is going to separate itself from the largest economy in the world (the European Union) as well as the biggest exporter and importer and, critically, maintain access to the free market. In 2015, the United Kingdom exported 44% (223.3 billion) and imported 53% (291.1 billion) of its Goods and Services to and from the EU. The debate revolves around the trade-off between the perceived negative association with the free movement of people and the benefit of free trade.

 

The main issue at the moment with regards to the United Kingdom’s decision is the uncertainty of how Brexit will play out and over what time frame. It is no surprise given the conflicting, confusing and maybe even misleading statements of intent from the government before and after the referendum that the Pound has dropped dramatically against the Dollar (to which a lot of the Asian currencies are pegged).

 

    Figure: x-rates.com (10th April – 11th December 2016)

As a short-term shock (17.6% drop from peak of 1.479 on 23rd June to 1.219 on 28th October) for those who have not purchased forwards, imports into the United Kingdom have become expensive and are, therefore putting pressure on margins. The converse is that exports have become less expensive and are likely to boost international sales. However, the latter might be a false dawn. As mentioned above in relation to the United States, an increase in the cost of imported components, might actually result in a compression of margin despite increased foreign sales.

In the longer term, trade agreements with the European Union and other trade partners will be critical to growth of GDP in the United Kingdom. Whether the populist movement is willing to accept it or not, immigration is an important component of a healthy labour market. Ultimately, as a result of the overwhelming requirement to have access to the free market, the United Kingdom will likely have no choice but to follow the Norwegian model and pay for access to the free market with some concessions to immigration. In that sense, as “most other mainland European nations have learned, the hard way, is that splendid isolation is usually an illusion.”

Until the United Kingdom has left European Union (assuming it will), there will be exposure to companies that import components or products from Europe because there is no certainty whether a trade agreement or access to the free market will be achieved. In addition, margins will also be compressed by the weakness of the Pound Sterling against the Dollar, which will, in the short to medium term, impact prices from Asia. That said – Asia still remains the most cost effective place to manufacture product. Companies in the United Kingdom should further engage with their supplier base to understand how to become more streamlined and efficient. There might also be an opportunity to source components or products in Asia that are currently being manufactured in Europe due to the risk of import duties.

Innovation and the Product Life Cycle

The global macro-economic and political landscape is changing, and with that there is a need for more creative solutions to deliver value in a more complex marketplace.  In 2017, ET2C is committed to investing in our clients’ Product Life Cycles and engage with our customers on a number of different levels; beyond simply the sourcing and manufacturing arena.  We recognize that there is still an innovation gap between the Western World and Asia and we are determined to fill this in order to help our clients.  We are currently looking at a number of opportunities and will let you know once we have the initiatives established.  That said, if you have any creative ideas that would help you, please do let us know.

                                                                     

Populism and Politics Read More »

QUALITY matters more in 2016 than ever before.

 

Consumer demands are more relevant.

 

Consumers know that they have the power to make demands of their favorite brands and products; this power resides in consumers’ ability to take their opinion to the Internet and have it spread like wildfire. The rest of the world will know their love or hate of a product, and we’ve all see the force of a negative review.

 

This has created a faster response rate in companies. In some cases, not complying with the consumers’ demands will result in losing not one, but thousands of customers in a short period of time. Saving money on quality will most likely cost your company more in the long run.

As consumers are shopping more and more online, quality is almost always the most important factor in a product review. Why is this relevant? A recent Nielsen study found that 70 percent of global consumers trust online reviews; this has risen by 15 percent within a four-year period. Industry experts project this trend to further increase in the coming years.

 

 

Five product evolution questions you should constantly be asking your team:

  1. How good is the current quality of my product compared to 5-10 years ago? 
You might have had the coolest, best performing, and innovative product of 2007… But what does that mean today? And more importantly, what will that mean five years from now?

 

  1. Should we be using the same materials? As products evolve, raw materials, new compounds and 3D printing prototypes have become real options to explore.

 

  1. Could we improve product design? If you’ve reached product perfection (we highly doubt it), skip this one.

 

  1. Can my current supplier manage upgrades? Once you’ve made up your mind where you want to take your product, it’s time to check if your current supplier is the right one to execute those changes.

 

    5.Are my products sustainable? As we become more environmentally conscious, this becomes a bigger issue in people’s minds and their purchasing decisions.

 

 

If there are no metrics to measure, there is no way to improve…

When it comes to production, if your company is just scratching the surface of the problem, then the developing product strategy will most likely have a short term range. If you want to implement a more long term strategy, where decisions make an actual impact on your quality, then you HAVE to measure data.

 

Developing, testing, and the goods and the bads…all need to be measured. 
By analyzing past production data, it’s easier for your planning team to predict and forecast future sales with a higher accuracy, thereby obtaining a higher ROI.




 

 

Quality is remembered long after price is forgotten

 

One way of ensuring your quality standards is to always aim for the re-buy. Put yourself in the shoes of the consumer and review your product experience – from the moment they engage with your product to the moment they need to replace it. You will then have a transparent idea of what you need to improve and change. This is a great way to ensure that your products will go beyond your clients’ expectations and come back for more. 


 

“Quality isn’t something that can be argued into an article or promised into it. It must be put there. If it isn’t there, not even the finest sales task will save you.

 

 

Quality Measuring Quality

 

We listened to our clients’ needs and created the ET2C Quality Control APP.
We deliver your reports in real time with photos. Additionally, there’s the digital signature from the supplier and the GPS location of the inspection, all through our APP installed in our inspectors’ tablets.

 

Our QC rate is only $190 USD per man day, send a message to amy.h@et2cint.com and book your inspection right now!

QUALITY matters more in 2016 than ever before. Read More »

Tertiary Results of Vietnam’s Economic Growth

2014 has been quite a breakthrough year for the Vietnamese economy and manufacturing sector. The Southeast Asian nation is at last receiving proper recognition for their sound economic policies and efforts to bolster their manufacturing sectors. Standard & Poor’s, Fitch, and Moody’s has upgraded the county’s credit rating earlier this year with applause for Vietnamese efforts towards strong macroeconomic stabilization.

The rating upgrade was well deserved, as the Vietnamese economy continues to expand and create jobs. The GDP growth rate is up 5.62 percent when compared to same time last year and in October, the Vietnam’s Purchasing Managers Index (PMI) was rated at 51.0, indicating a positive outlook for the manufacturing for the country. HSBC forecasts that exports will account for nearly 80 percent of the country’s gross domestic product this year, making Vietnam one of the region’s fiercest competitors with their low cost labor and generous tax benefits for foreign buyers.

Due to this frenzy in manufacturing, logistics companies are receiving a massive increase in orders from Vietnam to various destinations throughout the world. Currently the country has one of the world’s fastest growth rates in airborne shipment rates and it is enticing the region’s biggest cargo airlines to shift more attention to the country. Earlier this year DHL opened a $10 million shipping facility at Ho Chi Minh City’s Tan Son Nhat International Airport to meet an increasing export demand in the country, while Korean and Cathway Airlines have expressed similar keens interest in expansion. In reference to a fully packed plane, a DHL representative was quoted as saying, “This symbolizes the rest of trade in Vietnam. We are going to have a good fourth quarter.” Surely his statement is accurate, as the American Chamber of Commerce in Vietnam reports that shipments may increase by 19 percent for ($29 billion) this year.

ET2C’s Vietnamese office has taken notice of this manufacturing upheavel, and in fact, our clients’ orders are actively contributing to this economic expansion. With focuses on a variety of hardgoods and softgoods, our Vietnamese office has been serving clients since 2007 from Ho Chi Minh City. In recent years we have seen increases in orders from Vietnam’s suppliers due to lowered labor costs, which can at times be 20% cheaper than neighboring countries. ET2C is also able to take advantage of Vietnam’s very low import and export tax duties, which in turn lowers costs for our clients. Contact us today to find out how we can set up value-added sourcing solution for your needs.

Tertiary Results of Vietnam’s Economic Growth Read More »

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