Position Overview
The MIS Manager plays a critical role in managing the company’s information systems, improving operational efficiency, and supporting data-driven decision-making. This role involves overseeing the deployment and customization of SAP Business One, managing reporting tools, and collaborating with multiple departments to ensure effective use of IT systems for business growth and productivity.
Key Responsibilities
-
Manage deployment, testing, and modification of the SAP Business One system, including customized fields, user-defined functions, and stored procedures.
-
Design, update, and deliver various SAP Business One reports (e.g., Global Sales Report, Profit by Customer, Vendor Turnover, Payment Terms, and Item Price Change History) both periodically and on request.
-
Train and guide team members in SAP customization, report design, SQL optimization, and troubleshooting.
-
Provide advanced technical support for desktop issues and complex SAP-related challenges.
-
Prepare importer/exporter data lists using relevant keywords for business analysis and development.
-
Collaborate with the IT department to support infrastructure and system-related needs.
-
Conduct Excel and data training sessions for merchandisers, HR, finance, and accounting teams.
-
Monitor SAP Business One servers to ensure continuous system uptime.
-
Support users across service platforms and internal business tools.
-
Maintain and update the Payment Wizard Tool (ET2C Business Suite).
-
Reallocate and update sales budget figures when staff changes occur.
-
Manage SAP license orders and renewals, ensuring compliance and timely activation.
-
Provide consulting support to various departments, including Finance, Purchasing, and Logistics.
-
Explore, study, and assist with other company platforms such as EVHR, UFIDA, and TeddyGSP (WordPress).
-
Research and evaluate emerging technologies to enhance company performance and efficiency.
Job Requirements
Bachelor’s degree or above in Accounting, Economics, Business Administration, Computer Science, or related fields.
8+ years of relevant experience in MIS or trading industry-related systems.
Proven experience in managing MIS departments and overseeing projects.
Strong communication, leadership, and teamwork skills.
Quick learner with excellent analytical and problem-solving abilities.
Responsible, proactive, and detail-oriented.
Fluency in English (spoken and written) is essential.
Our Commitment
At ET2C International, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applications from all backgrounds and ensure every candidate is treated fairly and respectfully throughout the recruitment process.
We believe that a broad range of perspectives, experiences, and ideas strengthens our team and drives our success.