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Sourcing chronicles: ET2C – 20 years and counting!

Sourcing Chronicles ET2C International procurement quality control

Sourcing has evolved significantly over the past 20 years. We have seen China’s accension to the WTO, outsource manufacturing move mainstream with lower barriers to entry, trade tariffs as part of political posturing, the expectations of the consumer have developed to put greater emphasis on information flow (sustainability, supply chain transparency etc) and, last year, the Pandemic and the PPE ‘grab’.

There is no doubt that some of these events have presented opportunities whilst others have been significantly more challenging. Throughout these ups and downs, a consistent throughout this period has been ET2C, who celebrates 20 years on the 8th May 2021. Our DNA remains the same, and we are still working to deliver the best products and services to our clients. It’s what gets us out of bed in the morning!

“What a fantastic achievement! Never could I have imagined, on that first day when I opened the office on Beijing Dong Lu, that 20 years later we would have over 200 staff across more than 10 countries and over 100 regular clients. Of course there have been tough times, but it has been the staff and our clients that have helped us truly grow and flourish. A great ride, here is to the next twenty!” Richard Archer-Perkins, CEO, 7th May 2021

 

ET2C’s History

It all started at the Javits Center in January 2001, when Richard (CEO) visited New York at the Pure Exhibition. Having seen the emergence of a mass manufacturing base in China, which was in the early stages of taking the mantle from Taiwan, he walked the show going to every booth asking whether there was anyone interested in working with China. There was a lot of interest, but there was only one company that came to the table; a body jewellery company called Silver Moon Concepts who operated in Florida, USA. He managed to find a supplier (who traditionally worked with watches), who had the machinery and material to make surgical grade stainless steel (316L) and importantly create the necessary shapes. He then went about finding staff to create a mini-production line to put the product together and pack them. The office then opened on the 8th May 2001.

ET2C office

The evolution of the business

As a result of delivering significant cost savings and driving margin growth for our clients, ET2C quickly took on more clients who wanted access to suppliers in China. Even back then, in 2002 and 2003, broad access to China was much more limited as it would usually be today (outside of the Pandemic). As the business grew, we established our own merchant team, a quality team and established operations in different markets to best align with our clients’ needs. Today, we have in excess of 100 regular clients and are constantly looking to give them sourcing solutions that drive their bottom-line growth.

Areas such as sustainability and personalisation have become key parts of any retailers’ supply chains – at the very least they should be analysed and considered in line with the consumer – and we are therefore actively engaging in these fields to continue to provide relevant solutions to our clients.

ET2C video
Watch our Company Video to know more!

 

Sourcing in Uncertain Times

The Pandemic continues to stunt global trade, with certain markets still reeling from lockdowns whereas others are beginning to relax restrictions. Sourcing markets are similarly impacted; India has plunged into a lockdown whereas China by comparison is largely Covid free. Market diversification is essential to spread risk across regional hubs. We continue to see this trend with South East Asia (Vietnam and India) becoming increasingly popular as sourcing locations. Diversification can also include, particularly for European businesses, near sourcing options such as Turkey where freight rates (and at today’s high pricing) can be mitigated as well as speed to market.

That is not to say that China will lose importance even as its relative market share is gradually eroded. On the contrary, we think that China will still be an essential part of any sourcing matrix given the infrastructure and networks in place.

ET2C’ Services

We realise that every client will have their own unique requirements. We, therefore, look to tailor our solutions to best fit each client’s needs, whether this be resource, expertise, cost structure we have the solution for you.

Sourcing Solutions

Our merchandise teams work across multiple categories, but primarily these can be defined into two divisions, Consumer Goods (Garden, Fashion, Pet, Toys, Furniture, Homewares and Health & Beauty) and Industrial goods. We currently source from India, China, Vietnam and Turkey (opened December 2020). Countries being assessed at present include Mexico, Thailand, Malaysia and Taiwan.

Buying Office

Our Buying Office solution has always been the backbone of the company and helped the business to grow. We still believe that ability to have a dedicated team on the ground, in market, is essential to driving visibility at source. This allows clients to fully control their suppliers across quality, delivery and production management. Our model is the most cost effective, transparent and simplest available and second to none.

Buying Office ET2C International
Watch the video to know more about the Buying Office solutions

 

Quality Team

We have teams on the ground who spend a considerable amount of their time traveling to suppliers to verify and check the quality of our clients’ products pre-shipment. There is no doubt that having visibility pre-shipment of your products is an essential part of the supply chain function. Our teams also evaluate factories to make sure that you know they are the right partner for you before committing to any funds. We have recently launched our Virtual Factory Tours initiative to help clients who are stuck out of their sourcing markets connect with their suppliers, or even identify potential new partners.

ET2C - Virtual Factory Tours
Watch the video to know more about ET2C Virtual Factory Tours

With 20 years of experience, ET2C is well-positioned to help you with all your sourcing needs, whatever they may be. We look forward to designing new solutions to make your business more successful. Please contact us at contact@et2cint.com.

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A Sourcing Company in High Definition. Welcome to the new ET2C.com!

Sourcing Company ET2C

The 20-year sourcing company ET2C International takes on a new online guise to better explain how we can meet your sourcing needs. Now, with a renovated interface, navigating the ET2C website has never been easier.

What’s new at ET2C.com

1. Clear Design & Structure

The updated structure and style will allow visitors to better identify the service or product they are looking for, whether it be sourcing and procurement assistance, buying office information, quality assurance, or relevant information and articles on current affairs impacting the world of sourcing.

Buying Office Sourcing Company ET2C

2. How We Work

We have many different ‘touch points’ that allows us to provide tailored solutions to our clients. Certainly, ‘How we work’ is something that we have looked to address with this update to ensure visitors understand how we can add value to their supply chains. We therefore added supplementary material on each of our services that gives you a visual methodology of how we work. The Sourcing, Buying Office and Quality Assurance pages include graphic schemes of the general processes. Also, we added some useful tips for our clients in order to help us quickly align to your needs.

Sourcing Process ET2C

3. What We Do

Established in 2001, for almost 20 years ET2C has been building a strong network of suppliers while offering multi-industry services to many clients.

We wanted to therefore give the right space to our Key Industries: Industrial Components (explaining in detail our proven methodology and expertise with both Metal and Plastic components) and Consumer Goods (with a focus on our main categories: Fashion, Indoor, Outdoor and Medical).
Furthermore, we thought to provide you with concrete examples of our work. For this reason, we added some Case studies that will drive you along the multi-industry services offered over the years to medium-large retailers and wholesalers and to young growth companies as well.

Industrial Components ET2C Sourcing

4. The Team at ET2C

As a Sourcing Company, we are ultimately a people business, and for that reason we wanted to provide you with some of the faces and roles of our key staff. We have some 200 staff across all our offices and so have not been able to provide everyone that is working hard behind the scenes to make our customers lives easier! Have a look at the ‘About Us’page.

5. Contact

Contacting us has never been easier. The contact page has been improved to reflect our international presence more accurately. We have updated our contacts and the landing pages for Vietnam, and Mexico have been enhanced with detailed contact forms. You have just a quick question? Send us a message thought the chat box on the bottom right corner of any page.

Why We’re Upgrading

With this redesign, the message from our website about our market knowledge and product expertise has never been clearer. The new style aims to show what we at ET2C are all about; low-risk profitable solutions that enhance your supply chain.
Also, we have increased the content available on the website, including supplementary material on each of our services as well as our general processes and case studies.

Stay updated with our latest news

Moreover, we will frequently be updating the Resources section. We will provide you with the latest news on sourcing and procurement from our knowledgeable experts. Furthermore, you can check out our latest posts on LinkedIn, Facebook and Twitter. You will find many articles relating to global sourcing, international trends, innovative technologies, sustainability, and much more. And do not forget to subscribe to our ET2C Newsletter to receive our monthly updates for free! We are also planning a series of Webinars that cover some current topics – be sure not to miss these!

ET2C news

Next Steps

The new website plays a critical role in displaying our services as we continue to build our sourcing company to make sure we are always providing relevant and add value services. We also understand that in order to be at the forefront of sourcing, we must be able to adapt and respond to the needs of our clients. If you have any queries regarding our new website or simply a few questions relating to our services, please feel free to contact us.

A huge thanks to the team of Key Element that made this project possible and successful!

A Sourcing Company in High Definition. Welcome to the new ET2C.com! Read More »

Sourcing chronicles: ET2C – 19 years and counting!

Sourcing Chronicles

Sourcing has evolved significantly over the past 20 years. As more members acceded to the WTO around the turn of the Millenium, borders were liberalised and outsource manufacturing on a mass scale followed. Lately, there has been increased protectionism and international trade has been impacted over these last 3 years.

As a celebration of 19 years of business, we thought to explore these years through the eyes of our CEO, Richard Archer-Perkins. He told us how the business was started and how he has managed to continue operating in Asia for such a long period. No easy feat!

The Beginning

Back in 2000, I was asked to come to China to help a friend establish his own oxygen mask manufacturer. He had already been making these products at a facility in Taipei and wanted to leverage the Chinese manufacturing market and labour pool. Initially, with family in the UK, this was to be a nine-month stint. Who could have imagined that twenty years later I would still be here!

ET2C’s History

It all started at the Javits Center in January 2001, when I visited New York at the Pure Exhibition. Having seen the emergence of a mass manufacturing base in China, I walked the show going to every booth asking whether there was anyone interested in working with China. There was a lot of interest, but there was only one company that came to the table; a body jewellery company called Silver Moon Concepts who operated in Florida, USA – not that I knew anything about Body Jewellery! I managed to find a supplier (who traditionally worked with watches), who had the machinery and material to make surgical grade stainless steel (316L) and importantly create the necessary shapes. Then I went about finding staff to create a mini-production line to put the product together and pack them. I opened the office on the 8 May 2001.

ET2C office

The evolution of the business

From then, I managed to onboard additional clients in 2002 and 2003. We were saving our clients considerable cost on goods at a time when China had just begun to open up. On the back of this, I managed to get some large retailers as well as other wholesalers and Brands. Today, we’re proud of having in excess of 100 regular clients. Moreover, we are constantly looking to give them sourcing solutions that drive their bottom-line growth. We now have operations in multiple sourcing markets and are looking at further expansion this year. In addition, we have a food distribution business and are also planning to add more product lines to sell into China in 2020.

ET2C video
Watch our Company Video to know more!

 

Sourcing in Uncertain Times

There is no doubt that the World is in turmoil. COVID-19, trade wars, international sanctions and so on. International trade will continue being an important driver for the global economy as it has over the course of history. There are questions over whether China will continue to be the factory to the world – or rather retain its dominance – and perhaps some countries will look to be more self-reliant. Regardless, ET2C will continue to strive to identify more opportunities for our clients from better suppliers, new markets and in a more sustainable way. Inevitably, technology will also play an increasingly important role in this journey across all facets of our business but also in terms of how we all engage together.

Medical Supplies

We are nimble, which enables us to pivot when required. Consequentially, in what was an incredibly complex regulatory and environment, we managed to help our clients get some PPE products. Importantly, we did not lose one dollar of our clients’ money in an environment that was very high risk. It was important to follow our usual processes to ensure we were dealing with the right suppliers. The South China Morning Post referred to it as the “Wild West”. I am also proud to have supplied to the NHS as they ramped up their PPE stocks.

Top Industries

We work across multiple categories, but primarily these can be defined into two divisions, Consumer goods (Garden, Fashion, Pet, Toys, Furniture, Homewares and Health & Beauty) and Industrial goods. We currently source from India, China and Vietnam. Also, we are looking to add additional jurisdictions as part of our 2020 strategy. Countries being assessed at present include Mexico, Thailand, Malaysia and Taiwan.

Buying Office

Our Buying Office solution has always been the backbone of the company and helped the business to grow. I still believe that this is conceptually correct as there is no doubt that (particularly in these Asian markets) in order to control your supply chain it is important to have people on the ground at the source. Controlling suppliers, quality, on time delivery and compliance from a distance is very difficult. Our model is the most cost effective, transparent and simplest available and second to none.

office sourcing

Challenges and Opportunities

Always be prepared to take risks! One never knows which one will yield opportunities and ultimate success! Who would have thought that dealing in body Jewellery would create the business we have today. It has been an amazing journey full of good and challenging experiences – albeit not always pleasant – but that is life and looking back I really look forward to the next exciting episodes! I look forward to celebrating with everyone at next year’s 20 year celebrations!

et2c team

With almost 20 years of experience, ET2C is well positioned to help you with all your sourcing needs, whatever they may be. We look forward to designing new solutions to make your business more successful. Please contact us at contact@et2cint.com.

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Welcome to the new ET2C.com

ET2C

 

We are delighted to announce our brand new website! Now with an easy-to-use interface, navigating the ET2C website has never been easier.

What’s new

The renovated structure and style will now allow visitors to easily find whatever they are looking for, whether it be sourcing and procurement assistance, buying office information, quality assurance, or comprehensive articles on the state of affairs in the world of sourcing.

ET2C

Why we’re upgrading

With the new additions and redesign, the message of our high-grade services has never been clearer. The new style aims to display what we at ET2C are all about, low-risk and profitable solutions that enhance your supply chain.
The content available on the website has also increased, including supplementary material on each of our services as well as sections describing our history and mission at ET2C, and some of the exciting new projects our team is developing.

Stay updated with our latest news

Moreover, we’ll frequently update the industry insights and company news portions of our website, providing you with the latest news on sourcing and procurement from our knowledgeable experts. You can also check out our latest posts on Facebook, Twitter and LinkedIn for more articles relating to global sourcing, international relations, innovative technologies, logistical developments, and much more. And don’t forget to subscribe to ET2C Newsletter!

Contacting us has never been easier

Finally, we have also updated our contact page to reflect our international presence more accurately. Dedicated pages have been created for the ET2C branches in Vietnam and Mexico, for those who want expert sourcing assistance from these powerhouse economies.

ET2C

Next Steps

The new website plays a critical role in displaying our offerings as we continue to build our company in a way that reflects the skill and reliability of our services. We also understand that in order to be at the forefront of sourcing, we must be able to adapt and respond to the needs of our clients. If you have any suggestions regarding our new website or simply a few questions relating to our services, please feel free to contact us.

Welcome to the new ET2C.com Read More »

QUALITY matters more in 2016 than ever before.

 

Consumer demands are more relevant.

 

Consumers know that they have the power to make demands of their favorite brands and products; this power resides in consumers’ ability to take their opinion to the Internet and have it spread like wildfire. The rest of the world will know their love or hate of a product, and we’ve all see the force of a negative review.

 

This has created a faster response rate in companies. In some cases, not complying with the consumers’ demands will result in losing not one, but thousands of customers in a short period of time. Saving money on quality will most likely cost your company more in the long run.

As consumers are shopping more and more online, quality is almost always the most important factor in a product review. Why is this relevant? A recent Nielsen study found that 70 percent of global consumers trust online reviews; this has risen by 15 percent within a four-year period. Industry experts project this trend to further increase in the coming years.

 

 

Five product evolution questions you should constantly be asking your team:

  1. How good is the current quality of my product compared to 5-10 years ago? 
You might have had the coolest, best performing, and innovative product of 2007… But what does that mean today? And more importantly, what will that mean five years from now?

 

  1. Should we be using the same materials? As products evolve, raw materials, new compounds and 3D printing prototypes have become real options to explore.

 

  1. Could we improve product design? If you’ve reached product perfection (we highly doubt it), skip this one.

 

  1. Can my current supplier manage upgrades? Once you’ve made up your mind where you want to take your product, it’s time to check if your current supplier is the right one to execute those changes.

 

    5.Are my products sustainable? As we become more environmentally conscious, this becomes a bigger issue in people’s minds and their purchasing decisions.

 

 

If there are no metrics to measure, there is no way to improve…

When it comes to production, if your company is just scratching the surface of the problem, then the developing product strategy will most likely have a short term range. If you want to implement a more long term strategy, where decisions make an actual impact on your quality, then you HAVE to measure data.

 

Developing, testing, and the goods and the bads…all need to be measured. 
By analyzing past production data, it’s easier for your planning team to predict and forecast future sales with a higher accuracy, thereby obtaining a higher ROI.




 

 

Quality is remembered long after price is forgotten

 

One way of ensuring your quality standards is to always aim for the re-buy. Put yourself in the shoes of the consumer and review your product experience – from the moment they engage with your product to the moment they need to replace it. You will then have a transparent idea of what you need to improve and change. This is a great way to ensure that your products will go beyond your clients’ expectations and come back for more. 


 

“Quality isn’t something that can be argued into an article or promised into it. It must be put there. If it isn’t there, not even the finest sales task will save you.

 

 

Quality Measuring Quality

 

We listened to our clients’ needs and created the ET2C Quality Control APP.
We deliver your reports in real time with photos. Additionally, there’s the digital signature from the supplier and the GPS location of the inspection, all through our APP installed in our inspectors’ tablets.

 

Our QC rate is only $190 USD per man day, send a message to amy.h@et2cint.com and book your inspection right now!

QUALITY matters more in 2016 than ever before. Read More »

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